Resident Professionals Increase Your Uptime

Resident Professionals Increase Your Uptime

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Keysight Resident Professionals Increase Your Uptime

Resident Professionals use our quick-test software to ensure your instruments are ready for use

If you’re up against a deadline to deploy a new test system, our automated operational veriication helps you avoid last-minute surprises by ensuring instrument readiness prior to initial set up in your lab or production line.

Based on a check of all active service notes by our quick-test software, our Resident Professional may recommend irmware or hardware updates to further maximize uptime.

Maximize uptime for your crucial instruments

Our onsite Resident Professionals do more than just calibrate your instruments. They use automated quick-test software to operationally verify instrument functionality using LAN or GPIB connections—typically in 15 minutes or less. This is the same software we use in Keysight service centers to ensure the health of more than 100 of our most complex instruments.

Using our quick-test software, your Resident Professional can provide the following capabilities:

  • Identify both common and rare problems such as intermittent defects and frequency-dependent errors that are impractical to detect with manual procedures
  • Compare model, serial number and irmware revision of your instrument to a known list of service notes to identify what irmware and upgrades may be required
  • Actively share insights from the test reports, helping your test team plan scheduled updates, upgrades and repairs

See the results at a glance

Each report shows whether the instrument passed or failed its operational veriication. The report also includes a list of service notes for that speciic instrument, alerting the Resident Professional to evaluate the situation and recommend next steps.

Table 1. Comparison of veriication procedures

Table 2. Quick-test software covers more than 100 models

We have quick-test software for spectrum analyzers, network analyzers, signal generators and wireless test sets listed below. The tests used for each model vary according to its functionality

Table 2. Quick-test software covers more than 100 models (Continued)